FinditLower Support
Effective August 30, 2026
Contact contact@finditlower.app

Need help with FinditLower? Start here, or email us directly.

01

Contact us

Email contact@finditlower.app and we'll get back to you. Include your account email and, if it's about a specific search or item, what you searched for — it helps us reproduce the issue.

02

Common questions

Why does FinditLower ask for camera access?

To scan a barcode or take a photo of an item with "Search by Photo," both of which look up prices for you instantly. Neither photos nor barcodes are stored — see our Privacy Policy.

Why does FinditLower ask for location access?

To find stores near you and let you set a search radius. Online price comparison works fine without it.

A price or product match looks wrong — is that a bug?

Prices and store listings come from third-party sources and can be out of date by the time you see them, and "Search by Photo" is best-effort image recognition that can misread an item, especially without clear text or a logo visible. Always confirm price and availability with the seller before buying — see our Terms of Service.

How do I manage or cancel my subscription?

Subscriptions are billed through the Apple App Store or Google Play. Manage or cancel anytime in your App Store or Google Play account settings — FinditLower can't do this on your behalf.

How do I delete my account?

In the app: Settings → Delete Account. Details and an email fallback are at finditlower.app/delete-account.