Need help with FinditLower? Start here, or email us directly.
Contact us
Email contact@finditlower.app and we'll get back to you. Include your account email and, if it's about a specific search or item, what you searched for — it helps us reproduce the issue.
Common questions
Why does FinditLower ask for camera access?
To scan a barcode or take a photo of an item with "Search by Photo," both of which look up prices for you instantly. Neither photos nor barcodes are stored — see our Privacy Policy.
Why does FinditLower ask for location access?
To find stores near you and let you set a search radius. Online price comparison works fine without it.
A price or product match looks wrong — is that a bug?
Prices and store listings come from third-party sources and can be out of date by the time you see them, and "Search by Photo" is best-effort image recognition that can misread an item, especially without clear text or a logo visible. Always confirm price and availability with the seller before buying — see our Terms of Service.
How do I manage or cancel my subscription?
Subscriptions are billed through the Apple App Store or Google Play. Manage or cancel anytime in your App Store or Google Play account settings — FinditLower can't do this on your behalf.
How do I delete my account?
In the app: Settings → Delete Account. Details and an email fallback are at finditlower.app/delete-account.